Welcome to RevZilla Shop. Just as we meticulously select gear to protect you on the road, we approach your personal data with the same seriousness and respect. This Privacy Policy outlines how we collect, use, protect, and share information about you when you visit www.revzillagear.com and use our services.

Our community of adventure seekers, commuters, and track riders is global, and our privacy practices are designed to meet high standards of transparency and security, no matter where your journey takes you. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide you with a seamless, secure, and personalized gear-shopping experience. The data we gather falls into two categories:

A. Information You Provide Directly:

  • Identity & Contact Data: Name, email address, shipping/billing address, phone number when you create an account, make a purchase, or contact support.
  • Financial & Transaction Data: Payment information (processed securely via our partners like Visa, MasterCard, JCB, and PayPal), order history, and product preferences. We do not store full payment card details on our servers.
  • Profile & Communication Data: Account password, preferences, wish lists, reviews, and your correspondence with our rider-support team.

B. Information Collected Automatically:

  • Technical & Usage Data: IP address, browser type, device information, pages viewed, time spent on site, and the referring website. This helps us optimize your browsing experience.
  • Cookie Data: See Section 6 for detailed information on cookies and tracking technologies.

2. How We Use Your Information

We use your data with the precision of a gearhead tuning a motorcycle—only for necessary, performance-enhancing purposes:

  • To Fulfill Your Orders: Processing payments, shipping your hand-picked gear (from our Milwaukee hub), and managing returns.
  • To Provide Our Services: Managing your account, offering guest checkout, and enabling features like order tracking.
  • To Communicate With You: Sending order confirmations, shipping updates, and responding to your inquiries. With your consent, we may send personalized gear updates and offers.
  • To Improve & Secure Our Site: Analyzing site performance, fixing issues, preventing fraud, and protecting your data with industry-standard security measures.
  • To Comply With Laws: Meeting legal and regulatory requirements applicable to our global operations.

3. Sharing and Disclosure of Information

We treat your data like trusted riding gear—we don’t share it unnecessarily. We only disclose your information in the following circumstances:

  • Service Providers: Trusted third parties who perform services on our behalf (e.g., payment processing, shipping, IT support). They are contractually bound to protect your data and use it only for the services we specify.
  • Legal Obligations: If required by law, regulation, or legal process (e.g., a court order).
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, where permitted by law.
  • With Your Consent: We will share your data with third parties when you have explicitly given us permission to do so.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

Our rider community is worldwide. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. We take appropriate safeguards to ensure your data remains protected in accordance with this policy, regardless of where it is processed.

5. Data Storage and Security

Your security is our priority, on and off the road.

  • Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
  • Protection: We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes:
    • Industry-standard SSL encryption for all data transmissions.
    • Secure storage on protected servers.
    • Regular security assessments and monitoring.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account information.

6. Cookies and Tracking Technologies

Like a well-placed road sign, cookies help us navigate your experience on our site. Cookies are small data files placed on your device.

  • How We Use Them: To remember your preferences, keep you logged in, analyze site traffic, and personalize content (like showing you relevant helmets or ADV boots).
  • Your Control: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, disabling some cookies may limit your ability to use certain features of our site, such as the shopping cart or personalized recommendations.
  • Third-Party Analytics: We may use services like Google Analytics to understand how riders use our site. These providers have their own privacy policies governing data use.

7. Your Rights and Choices

You have control over your personal data, much like you control your ride. Depending on your location, you may have the right to:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate data in your account.
  • Deletion: Request we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
  • Restrict Processing & Object: Object to or restrict how we process your data in certain circumstances.

To exercise these rights, please contact us using the details in the “Contact Us” section below. We will respond to your request in accordance with applicable laws.

8. Children’s Privacy

Our gear and our website are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

The road evolves, and so do we. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page and change the “Last Updated” date. We encourage you to review this page occasionally to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, our rider-support team is here to help.

Email: [email protected]

Postal Address:
RevZilla Shop
Attn: Privacy Inquiry
3005 Grant View Drive
Milwaukee, WI 53233
USA

Gear Up & Go. Your Journey, and Your Privacy, Start Here.

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